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Terms & Conditions

Terms and Conditions for Pitter Patter

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Last Updated: December 14, 2025

 

Welcome to Pitter Patter! These Terms and Conditions ("Terms") govern your use of our website located at pitterpattershoes.com (the "Site") and the purchase of any products from our online store specializing in children's shoes. The Site is owned and operated by Pitter Patter (referred to as "we," "us," or "our").

By accessing the Site, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Site or purchase our products.

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1. Use of the Site

  • You must be at least 18 years old or have parental consent to use the Site and make purchases.

  • You agree to provide accurate and complete information when creating an account or placing an order.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • Prohibited activities include: using the Site for unlawful purposes, posting harmful content, or attempting to interfere with the Site's functionality.

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2. Products and Orders

  • All product descriptions, images, and prices are subject to change without notice.

  • We strive to display accurate colors and details, but variations may occur due to screen settings or manufacturing.

  • Sizes and fit for children's shoes may vary; please refer to our size guide.

  • We reserve the right to limit quantities, cancel orders, or refuse service at our discretion (e.g., due to suspected fraud or unavailability).

  • Orders are subject to acceptance and availability. We will notify you if an item is out of stock.

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3. Pricing and Payment

  • Prices are listed in [Your Currency, e.g., USD] and exclude shipping and applicable taxes, which will be added at checkout.

  • We accept [list payment methods, e.g., major credit cards, PayPal].

  • Payment is processed securely at checkout. You authorize us to charge your selected payment method.

  • Prices may change, but changes will not affect orders already confirmed.

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4. Shipping and Delivery

  • Shipping options, costs, and estimated delivery times are provided at checkout.

  • Title and risk of loss pass to you upon delivery to the carrier.

  • We are not responsible for delays due to carriers, customs, or events beyond our control.

  • International orders may incur customs duties, which are your responsibility.

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5. Returns, Refunds, and Exchanges

  • Please see our separate Refund Policy for details on returns, refunds, and exchanges.

  • These Terms incorporate our Refund Policy by reference.

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6. Intellectual Property

  • All content on the Site, including text, images, logos, and designs, is owned by us or our licensors.

  • You may not reproduce, distribute, or use our content without written permission.

  • Trademarks and brand names are protected.

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7. User Content

  • If you submit reviews, photos, or other content, you grant us a non-exclusive, royalty-free license to use it.

  • You warrant that your content does not infringe third-party rights.

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8. Warranties and Disclaimers

  • Products are provided "as is" with any manufacturer's warranty passed through where applicable.

  • We disclaim all other warranties, express or implied, to the fullest extent permitted by law.

  • We do not guarantee that the Site will be error-free or uninterrupted.

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9. Limitation of Liability

  • To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products.

  • Our total liability shall not exceed the amount paid by you for the product in question.

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10. Indemnification

  • You agree to indemnify us against any claims arising from your breach of these Terms or misuse of the Site.

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11. Governing Law and Disputes

  • These Terms are governed by the laws of New York, USA, without regard to conflict of laws principles.

  • Any disputes shall be resolved in the courts of New York.

  • We encourage informal resolution first—contact us at info@pitterpattershoes.com.

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12. Changes to Terms

  • We may update these Terms at any time. Changes will be posted on this page with an updated date.

  • Continued use of the Site after changes constitutes acceptance.

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13. Contact Us

If you have questions about these Terms, please contact us at info@pitterpattershoes.com 

Thank you for shopping with Pitter Patter—we're excited to help your little ones take their next steps! 🐾​

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